After Sale Services
At NativeWay, our commitment doesn’t end with installation. We provide expert after-sales services that ensure your power generators and HVAC systems operate at peak performance, maximizing uptime and extending equipment lifespan.
With over 80 years of engineering excellence and certified expertise, our skilled teams deliver tailored repairs, comprehensive overhauls, and preventive maintenance across Sri Lanka, the Maldives, and Bangladesh, supporting a wide range of brands and capacities to keep your mission-critical infrastructure running smoothly and efficiently.
Why Choose NativeWay for After-Sale Services?
- ISO 9001:2015 Certified | CIDA EM1 Registered
- Factory-Calibrated Tools & OEM Spare Parts
- Proven Track Record in Hospitality, Industrial & Government Sectors
- On-Site & Off-Site Repair Capabilities
- Expertise Across Maldives, Sri Lanka & Bangladesh
Generator Repair Solutions:
- Our generator repair services are designed to deliver thorough and reliable performance restoration within a typical timeframe of around three weeks, from service start to operational testing. Each major overhaul includes comprehensive load testing, diagnostics, and fine-tuning to ensure optimal functionality. We proudly support leading brands such as Cummins, Deutz, Perkins, MTU, and more, servicing generators across a wide capacity range from 250 kVA up to 2,500 kVA and beyond.
Full Engine Overhaul & Reconditioning
- Complete disassembly, mechanical inspection, and rebuild of engine components.
- Oil circuit optimization with pressure regulator tuning and seal replacements.
- Turbocharger repairs using OEM-grade service kits.
- Fuel system calibration: High-pressure fuel pump rebuilds, injector replacement, engine tuning.
- Comprehensive leak detection and sealing of STC rails, rocker gaskets, valve hoses, etc.
- Cooling system rebuilds including water pump overhauls.
Alternator Overhaul & Insulation Renewal
- Full decoupling and mechanical disassembly of alternator.
- Insulation resistance testing and baking.
- Application of VA35 solvent and VA42 varnish for dielectric protection.
- High-pressure cleaning of stator, rotor, exciter & PMG components.
- Replacement of bearings, retainer springs, and O-rings.
Electrical Harness & Control Systems
- Full harness rewiring, connector replacements, and routing optimization
- Control panel and PCB card inspection, cleaning, and refurbishment.
- Generator breaker panel inspection, torque rebalancing of load cables.
Precision Chiller Servicing & Overhauls Solutions:
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At NativeWay, we specialize in precision chiller servicing and preventive maintenance for both air-cooled and water-cooled systems, assisting critical facilities including hospitals, hotels, commercial complexes, and industrial plants in maintaining 24/7 temperature stability. Our solutions cover every key component, from compressor internals to condenser water loops, ensuring maximum performance.
We work with leading global brands such as Trane, Carrier, York, Aermec, Daikin, and Mitsubishi Heavy Industries, supporting systems ranging from 40 TR to over 1,000 TR in capacity.​​
Air-Cooled Chiller Service Expertise
- Tube bundle removal, high-pressure descaling, and ultrasound inspections.
- Coil pressure washing and anti-corrosion coating.
- Electrical system testing: contactors, sensors, relays, and PCB boards.
- Optional integration to BMS and alarm notifications.
- Fan motor rebalancing, bearing changeouts, and airflow recalibration.
- Expansion valve diagnostics, replacement, and superheat tuning.
- Full refrigerant cycle checks, leak repair, vacuuming, and gas charging.
Alternator Overhaul & Insulation Renewal
- Water-Cooled Chiller Overhauls
- Evaporator inspection, acid cleaning, and thermal efficiency checks.
- Cooling tower pump servicing and water chemistry checks.
- Motor control panel repairs, relay calibrations, and PLC interface testing.
- Bearing replacements, rotor balancing, and shaft alignment.
- Real-time energy performance audits and optimization reporting.